KNW Solutions Privacy Policy

This Privacy Policy applies to the operations of KNW Solutions Pty Ltd ABN 74 394 323 580 (“we” or “us”), and explains how we manage your personal information. We are committed to ensuring your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What is Personal information?

Personal Information is any information or an opinion about an identified individual, or an individual who is reasonably identifiable whether the information or opinion is true or not; and whether the information or opinion is recorded in a material form or not.

What information do we collect and how do we use it?

The personal information we generally collect and hold may include your name, contact phone numbers and email address, information specific to the subscription service which you apply for. For your staff and contractors, all information you enter will be stored within the application.

Email addresses are used as the systems main means of communication.

How personal information is collected and held

Personal information is gathered via either the signup process for the main organisational contact or via online creation forms within the application for staff and contractors as entered by the main organisational contact.

All data is maintained in the system database on our application servers. We utilise a third party for the maintenance of this data.

Financial information such as credit card or banking details are stored on our third party eCommerce gateway eWAY – for information on their privacy policy in relation to the data they hold, please do not hesitate to contact them directly. We store no financial information within our system that would identify you or your organisation.

IP Address and Cookies

We may collect information about your computer, including where available your internet protocol (IP) address and browser type, for system function and administration use only.

Why we collect, hold and use your personal information

We only collect personal information where it is reasonably necessary for system identification and communication.

Who we may disclose your personal information to and why

Your personal information is never disclosed to any third parties.

How to contact us or make a complaint

If you would like more information about how we manage your personal information, wish to request access to or correction of your personal information, please contact our Privacy Officer, using the contact details set out at the end of this Policy.

Updating this Privacy Policy

We may make changes to this Privacy Policy from time to time for any reason. The revised version will be available at our office or on our website.

Contact Details

We welcome your questions and comments about privacy. If you have any concerns or complaints, please contact our Privacy Officer.

Our Privacy Officer

Privacy Officer
KNW Solutions Pty Ltd
P.O. Box 6219, Kincumber NSW 2251
Phone: +61 2 9011-8100